1. After using for 5 years a free email hosting company, the email hosting company stopped offering support to business customers.
2.Due to its fast growth within 8 years from 1 single medical clinic to 5 large hospitals in 2 countries, American Hospital IT staff is facing problems managing and maintaining track of all IT equipments, either physically or virtual.
1.By using Office 365 Business and K1 plans, American Hospital is able now to have full management of its users mailboxes.
2.Installing System Center 2012 R2 Configuration Manager for infrastructure management, Operations Manager for reporting and Virtual Machine Manager for their Hyper-V and vmWare servers lowered significantly the IT staff overhead and allowed them to have more time on providing better support experience to the internal users.